Alternative Dispute Resolution for Small and Medium Enterprise customers

HM Revenue & Customs (HMRC) is running an Alternative Dispute Resolution (ADR) trial, which provides Small and Medium Enterprise (SME) customers with an alternative way of resolving tax disputes in compliance checks.

ADR involves an independent person from HMRC (called a ‘facilitator’), who has not been involved in the dispute before, and who will work with both the customer and the HMRC case owner to try to broker an agreement between them. ADR has proven to be an effective way of resolving tax disputes in a quick and efficient way, not just for tax but in the commercial world as well.

In this stage of the trial ADR will be available to SME customers where a tax issue is in dispute, but before an appealable tax decision or assessment has been made by HMRC.


For more information on this, please contact

If you have any questions on this  please contact KVS & Co. We are Chartered Accountants serving businesses mainly surrounding the areas of Hammersmith, Fulham,Putney, Chelsea and Wimbledon

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