How to Make Your Online Experience with HMRC a Secure One

Electronic communication and transactions are an integral part of dealings with HMRC. However, as always there are two sides to every story. Along with the many advantages comes the risk of frauds and scams. Complaints on individuals claiming to be someone they are not, and obtaining information they are not entitled to, are the most common ones lodged in the recent past to HMRC.

HMRC on the otherhand continuously monitor their systems and customer records to guard against fraudulent activities. But unfortunately, the methods fraudsters use to obtain the information is constantly changing, so HMRC provides regular updates on the type of scams they are aware of. The main risk involves the stealing of identity or access details. Hence, the advice to any business is to do everything you can to ensure that the identifiers and passwords you use when accessing HMRC systems are kept secure and updated regularly. You should not divulge your online User ID and password to anyone. Any suspicious activity should be reported to HMRC immediately.

Why online security is important to HMRC, tax advisors and their clients

The use of online services by tax advisers to deal with HMRC to handle their clients’ tax affairs continue to grow each day. The use of HMRC’s online filing system is popular with tax advisors partly due to mandatory requirements as well as for its accuracy and speed.

Online services enable tax advisors to create and update client information, and even at times, obtain repayments. If your confidential online credentials fall into the wrong hands, fraudsters may have the ability to generate repayments. It would also direct them to other sensitive information of the client without the knowledge of HMRC, the tax advisor or the client.

Unauthorised use of your online credentials can lead to financial losses for tax advisors, their clients and HMRC. Further, it will affect the client/agent relationship. Hence it is of paramount importance that you have a trusted tax advisor and at the same time be intelligent enough not to fall into the trap of online fraudsters.

HMRC will never send notifications of a tax rebate by email, or ask you to disclose personal or payment information by email. If you have received an email claiming to be from HMRC that you suspect may be fraudulent, please forward it to


If you have any issues with electronic filing with HMRC, please contact KVS Accountants based in Fulham. We serve clients based in  Barnes, Barnes Common, Putney Heath, Putney and Roehampton


Read more on online payment security


Tags: , , , , , , , , , , , , , ,